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(516) 561-3937
At Vision Quest we want our customers to enjoy the benefits of clear, crisp vision without the discomfort or inconvenience of worrying about broken eyeglasses or ones that don’t fit as they once did. While our office selects only the highest quality of fashionable and durable eyeglass frames that are precisely fitted with latest in lens technology, your eyeglasses can still become damaged or broken as the result of an accident or everyday wear and tear. Whether a pair of eyeglasses requires a lens replacement, a frame, screw or hinge repair as well as the removal of light scratches, we are well equipped to provide you with the help you need.
We’re happy to adjust or repair your glasses—whether you’re a patient or just dropping by. Every frame is handled with care, but some repairs carry risks. By leaving your eyewear with us, you acknowledge and accept the following:
1. No-Liability Notice
Because age, wear, or hidden stress fractures can cause a frame to crack during service, we cannot be held responsible for any damage or breakage that may occur while we work on your glasses.
2. Case-by-Case Repairs
We’ll assess each pair to see what’s possible. Certain issues—like a completely detached temple, a stripped or broken hinge screw, or cracked plastic—may be beyond repair. If we can’t fix it, we’ll explain why and suggest your best next step.
3. Clear Communication
Before we start, we’ll let you know what we can reasonably do and any risks involved. You decide whether to proceed.
Thank you for understanding. If you have a damaged frame, bring it in and we’ll take a look—no appointment needed.